Terms that keep things clear

Terms of Service

These Terms of Service form a binding agreement between you and SavePilot Ltd when you access or use our websites, tools, or services (together, the “Service”). Please read them carefully. By using the Service, you accept these Terms and our Privacy Policy. If you do not agree, do not use the Service. We may update these Terms to reflect product, legal, or regulatory changes. If changes are material, we will provide reasonable notice. Your continued use after changes take effect constitutes acceptance of the updated Terms.

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Who we are

SavePilot Ltd is a company registered in the United Kingdom with its principal address at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom. References to “SavePilot,” “we,” or “us” mean SavePilot Ltd. You can reach us at [email protected] or +44 20 3984 9216. These Terms govern your access to and use of the Service, including any content, features, and tools we make available. Additional terms may apply to specific features; if there is a conflict, those feature-specific terms will control for that feature.

Using the Service

You must be at least 16 years old to use the Service. You agree to provide accurate information, keep your account secure, and comply with applicable laws. You will not misuse the Service, including by attempting unauthorised access, interfering with normal operation, scraping without permission, or using the Service to publish unlawful, misleading, or harmful content. We may suspend or terminate access if we reasonably believe these Terms are violated, to protect users or the Service, or to comply with law. We may modify, suspend, or discontinue features with reasonable notice where practicable.

If you connect bank accounts through approved, read-only providers, you authorise us to receive data to categorise transactions and generate insights. You can disconnect at any time. You are responsible for maintaining the confidentiality of login credentials and for activities under your account.

Subscriptions, billing, and cancellations

Some features require a paid subscription. Prices and available plans are shown on our Pricing page. Subscriptions renew automatically each billing period until cancelled. You can cancel at any time from your account settings; access continues until the end of the current period. We may change prices or plan features on notice for the next billing cycle. Taxes may apply based on your location. Payments are processed by third‑party providers; we do not store full card numbers on our systems.

Refunds are handled in line with applicable consumer laws. If the Service does not work as expected, contact us within 14 days and we will help make it right. For plan details, see Pricing.

Privacy and data protection

We handle personal data in accordance with our Privacy Policy and UK GDPR. We use appropriate technical and organisational measures to protect information. We do not sell personal data. We share data with service providers under strict contracts and only as needed to deliver the Service. By using the Service, you acknowledge our data practices as described in the Privacy Policy.

No financial advice

SavePilot provides educational tools and general information to help you organise finances, plan savings, and consider options. We do not provide investment, legal, accounting, or tax advice, and we do not recommend or broker financial products. Content and outputs are for information only and may not be appropriate for your circumstances. You are responsible for your decisions. Consider seeking advice from a qualified professional before acting on information from the Service.

Intellectual property

The Service, including software, design, text, graphics, logos, and other materials, is owned by or licensed to SavePilot and is protected by intellectual property laws. We grant you a limited, non-exclusive, non-transferable licence to access and use the Service for your personal, non-commercial use in accordance with these Terms. You may not copy, modify, distribute, reverse engineer, or create derivative works from the Service except as permitted by law.

Disclaimers and limitation of liability

The Service is provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties of merchantability, fitness for a particular purpose, and non‑infringement. We do not warrant that the Service will be uninterrupted, error‑free, or free of harmful components.

To the extent permitted by law, SavePilot and its directors, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenues, data, or goodwill, arising from or related to your use of the Service. Our total liability for any claim will not exceed the greater of £50 or the amount you paid to us for the Service in the 12 months before the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.

Termination

You may stop using the Service at any time and can cancel subscriptions from your account settings. We may suspend or terminate access immediately if you materially breach these Terms, if required by law, or if we discontinue the Service. Upon termination, your right to use the Service ends. Certain sections survive termination, including Intellectual Property, Disclaimers and Limitation of Liability, and Governing Law.

Governing law and disputes

These Terms are governed by the laws of England and Wales. Courts of England and Wales have exclusive jurisdiction over disputes arising out of or related to these Terms or the Service. If you are a consumer resident in the UK, you may benefit from mandatory consumer protections of your place of residence. Before filing a claim, please try to resolve issues with us informally by contacting [email protected].

Contact

Questions about these Terms? Contact SavePilot Ltd at [email protected] or by post at 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom. You can also call us at +44 20 3984 9216.

Need clarification on any clause?

We are happy to explain how these Terms apply to your use of SavePilot.