This Privacy Policy explains how SavePilot Ltd collects, uses, shares, and protects your personal information when you use our websites, tools, and services. We follow the UK General Data Protection Regulation (UK GDPR) and applicable data protection laws. If you have questions, contact us at [email protected].
Controller: SavePilot Ltd, 71-75 Shelton Street, London, WC2H 9JQ, United Kingdom. Email: [email protected]. Phone: +44 20 3984 9216. You can also write to us at the address above. For UK data protection matters, you can contact the Information Commissioner's Office (ICO) at ico.org.uk.
We collect information you provide directly, such as account details, contact information, budgeting inputs, goals, and support messages. We also collect device and usage data, including pages viewed, approximate location, and referring sites. If you choose to connect financial accounts through regulated, read-only providers, we process transactional metadata necessary to categorise spending and generate insights.
We process personal data to provide and improve our services, communicate with you, and meet legal obligations. Our legal bases include performance of a contract (providing requested features), legitimate interests (service improvement, fraud prevention, and security), consent (optional analytics or marketing), and legal obligation (record keeping and compliance).
We use essential cookies to enable core site functions and optional analytics cookies to understand how our website is used. You can accept or reject optional cookies via the on-page cookie control. Most browsers also let you delete or block cookies. Analytics data is aggregated and used to improve the experience.
Categories: essential (authentication, security), preferences (remember choices), analytics (usage patterns). Consent applies to non-essential cookies, and you can change your choice at any time by clearing cookies.
We do not sell personal data. We share data with service providers who help us deliver the product (for example, secure hosting, analytics, and customer support). When transferring data outside the UK, we use recognised safeguards such as adequacy decisions or standard contractual clauses. Providers are bound by confidentiality and process data only under our instructions.
We keep personal data only as long as needed to provide services, comply with law, resolve disputes, and enforce agreements. When data is no longer required, we delete or anonymise it according to a documented schedule.
Under UK GDPR you have rights to access, rectify, erase, or restrict processing of your data, to object to certain processing, and to data portability. Where processing is based on consent, you may withdraw consent at any time without affecting prior lawful processing. To exercise rights, contact [email protected]. You also have the right to complain to the ICO.
We use industry-standard safeguards, including encryption in transit and at rest, strict access controls, and regular monitoring. While no system is perfectly secure, we work to protect your information and maintain resilience across our infrastructure.
SavePilot is not directed to children under 16, and we do not knowingly collect personal data from children. If you believe a child has provided data to us, contact [email protected] and we will take appropriate action.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post the new version here with a new “Last updated” date, and, when appropriate, notify you through the service.
Last updated:
We will gladly explain how your data is handled and help with any request.
